Call us

+1-714-288-0123 (int’l)

Email us
We’ll get back to you within 24 hours!

Visit the FAQ

Our most frequently asked questions
answered, at your fingertips.


Where are your teen treatment programs located?

We have 15 programs located at eight different facilities across the country. Please call us at 866-367-8336 (international: +1-714-288-0123) so that we can determine the best facility for you from a clinical and geographic perspective.

How do I determine what type of treatment is best for my teenager?

We have expert admissions counselors available and always standing by to help you determine what you and your teen needs.

Can I visit Newport Academy before committing?

Absolutely! We believe in what we do 100%, and you always have an invitation to come see us in action. Call us at 866-367-8336 and plan a visit to one of our campuses.

What are some of the major differences between residential treatment and wilderness programs?

At Newport Academy, we offer the comfort of a home-like setting, where teens can explore themselves and their behaviors in a loving environment. In the Newport Academy Residential Program, we work closely with families every step of the way in order to ensure a positive transformation in the entire Family System. We do not enact punitive models of behavior modification. Residential treatment has been proven to generate long-term healing. Lifelong sustainability is built into the foundation of our model of treatment. We don’t just treat symptoms. We address the underlying causes and conditions for true healing to take hold.

How many teens are in your program at any given time?

We offer a very high staff-to-teen ratio of 5:1. At any given time, teens will be in the company of five to nine same-sex peers.

What are the other teens in treatment like?

The adolescents we treat at Newport Academy are bright, shining spirits, who have been impacted by a myriad of mental health issues—trauma, anxiety, depression, eating issues, and/or substance use.

What is the average length of stay at Newport Academy?

The average length of stay for our Residential Program is 60 to 90 days, depending on individual treatment needs. The average length of stay for our Outpatient and Therapeutic Day School programs is 60 days to one year.

Who will be providing treatment?

Each individual treatment team consists of eight experts who specialize in teen trauma and mental health disorders, including medical staff, clinicians, counselors, and experiential therapy practitioners.

Who owns and operates Newport Academy?

Newport Academy is family-owned and operated by the Monroe family.

What is the role of the family in the treatment process?

Family members are expected to be involved every step of the way. We know that sustainable healing and recovery must occur within the context of a teen’s relationships with loved ones, and helping our parents and teens rebuild their family system is an integral part of our treatment process.

What is the academic program like at Newport Academy?

Newport Academy offers academic programming in our residential programs for four hours a day, five days a week. We also have stand-alone private high schools that offer:

  • An accredited curriculum designed to fit the needs of each student
  • High staff-to-student ratio (1:2) for individualized attention and tutoring
  • Daily process groups and recovery counseling
  • Academic and cognitive testing
  • SAT and ACT prep
  • College application support.

Do you provide gender-specific treatment?

Yes. We feel strongly about providing teens with the opportunity to focus completely on their own healing, without distraction.

Will my family’s confidentiality be protected?


Are treatment programs for teens different than programs for adults?

Yes. Adolescents have specific mental health and developmental issues that require specific treatment approaches.

Do you provide any services other than residential treatment?

Yes. We provide Day treatment and Outpatient treatment, as well as private high schools where students can continue their recovery and develop friendships in a supportive and safe environment.

Do residents attend 12-Step meetings?

Most of our residents do. Introducing our teens to local recovery communities is part of the treatment process.

Will I be able to visit my teen during treatment?

Yes. We offer family visitation on weekends.

How often will you communicate with me about my teen’s progress?

Parents are updated by the treatment team every week, at a minimum.

Will Newport Academy collaborate with my teen’s current therapist?

Yes. We feel this is an absolutely crucial part of what we do.

What is the 10-day evaluation?

For the first 10 days of treatment, we compile a thorough analysis of new residents, determining the proper course of action.

Do you offer detox?


Can you tell me about success rates?

We’re proud to share our Outcomes of treatment.

Where can I get an answer to a question that isn’t addressed here?

Call us anytime at 866-367-8336. We are always here to help!

What are the sleeping arrangements like?

We offer comfortable gender-specific rooms with two beds, private bath, and all the amenities necessary to create a serene healing environment. Visit Our Campuses virtually or in person.

When I come to treatment, what should I bring with me?

Bring about 10 days’ worth of clothing that is seasonally appropriate. Bring comfortable clothes and workout clothes. We have laundry facilities in each of our houses, so you will be able to wash your clothes while you are here.

What will my average day be like?

See a daily program schedule.

How often will I receive individual therapy?

As often as the treatment team feels is necessary—which could be once a day or a few times a week.

How will being in treatment impact my school attendance/school work?

While you are at Newport Academy, our credentialed teaching staff will confidentially work with your teachers at your home school to develop an Individualized Education Plan to meet your specific academic needs. Through the collaborative efforts of our team approach, you can keep current with your home school curriculum and excel academically.

Will I be asked to do excessive chores while in the program?

No. Your house will work together as a team, and daily chores will be split up among all residents.

Does Newport Academy accept insurance?

Yes. A large majority of our fees are covered by insurance. Learn more about which services are covered and which plans are accepted. Our admissions team is well versed in all formats of coverage and available to you for any/all questions. Please don’t hesitate to contact us at 866-367-8336, any time from 6 AM – 6 PM PT.

As a referent, who should I contact first?

The Newport Academy Outreach Team is always available. You can contact them at

Call us

+1-714-288-0123 (int’l)

Email us
We’ll get back to you within 24 hours!

Visit the FAQ

Our most frequently asked questions
answered, at your fingertips.

Review Date