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+1-714-798-9320 (int’l)

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Our most frequently asked questions
answered, at your fingertips.



What kinds of disorders do you treat?

At Newport Academy, we treat adolescents who are seeking positive growth and recovery from teen mental health disorders and co-occurring issues, including:

  • Teen Depression
  • Teen Anxiety
  • Trauma and PTSD
  • Teenage Substance Abuse
  • Teenage Addiction
  • Obsessive Compulsive Disorder
  • Dissociative Identity Disorder
  • Multiple Personality Disorder
  • Anger Issues
  • Suicidal Thoughts
  • Social anxiety
  • Phobias

For a more comprehensive list of treatment options you can visit our Programs page under the ‘What We Treat’ section.

Where are your residential treatment programs located?

We have programs located at facilities across the country. Please call us at 877-929-5105 (international: +1-714-798-9320) so we can determine the best facility for you from a clinical and geographic perspective.

How do I determine what type of residential treatment center is best for my teenager?

We have expert Admissions counselors available and always standing by to help you determine what your family and your teen need.

Can I visit Newport Academy before committing?

Call us at 877-929-5105 to discuss a visit to one of our campuses.

What are some of the major differences between residential treatment programs and wilderness programs?

At Newport Academy, we offer the comfort of a home-like setting, where teens can work toward sustainable healing within a supportive and loving environment. In Newport Academy’s residential program, we work closely with families every step of the way to ensure a positive transformation in the entire family system. We do not enact punitive models of behavior modification nor do we treat symptoms alone. We address the underlying causes and conditions so that true healing can take hold.

How many teens are in your program at any given time?

We offer a very high staff-to-client ratio. At any given time, teens will be in a house or group with five to nine same-sex peers.

What are the other teens in treatment like?

The adolescents we treat at Newport Academy are bright, talented, and caring individuals who have been impacted by mental health issues such as trauma, anxiety, depression, eating issues, and/or substance use.

What is the average length of stay at Newport Academy?

The average length of stay for our residential and outpatient programs varies, and depends on each teen’s and family’s individual treatment needs and goals.

Who will be providing treatment?

Each client’s treatment team consists of a variety of experts who specialize in teen trauma and mental health disorders, including medical staff, clinicians, counselors, and experiential therapy practitioners.

Who owns and operates Newport Academy?

Newport Healthcare is the parent company of Newport Academy and Newport Institute, our treatment program for young adults.

What is the role of the family in the treatment process?

Family members are expected to be involved every step of the way. We know that sustainable healing and recovery must occur within the context of a teen’s relationships with loved ones, and helping our parents and teens rebuild their family system is an integral part of our treatment process.

What is the academic program like at Newport Academy?

Newport Academy offers academic programming in our residential programs for four hours a day, five days a week, including:

  • An accredited curriculum designed to fit the needs of each student
  • High staff-to-student ratio for individualized attention and tutoring
  • Daily process groups and recovery counseling
  • Academic and cognitive testing
  • SAT and ACT prep
  • College application support.

Do you provide gender-responsive treatment?

Yes, we provide gender-responsive treatment. We feel strongly about providing teens with the opportunity to focus completely on their own healing, without distraction.

Will my family’s confidentiality be protected?


Are treatment programs for teens different than programs for adults?

Yes. Adolescents have specific mental health and developmental issues that require specific treatment approaches.

Do you provide any services other than residential treatment?

Yes. We provide outpatient treatment in which students can continue their recovery after residential treatment, or if they need additional support to reestablish a solid foundation for thriving.

Will I be able to visit my teen during treatment?

Yes. We offer family visitation on weekends.

How often will you communicate with me about my teen’s progress?

Parents are updated by the treatment team every week, at a minimum.

Will Newport Academy collaborate with my teen’s current therapist?

Yes. We feel this is an absolutely crucial part of what we do.

What is the 10-day evaluation?

For the first 10 days of treatment, we compile a thorough analysis of new residents, determining the proper course of action.

Do you offer detox?

We do not offer medical detox. However, after a teen completes detox, Newport Academy can be an ideal next step to address the mental health issues underlying substance abuse in order to achieve sustainable healing.

Where can I get an answer to a question that isn’t addressed here?

Call us anytime at 877-929-5105. We are always here to help!

Are pets allowed at Newport Academy?

We love furry friends as much as you do, but it’s important for teens to focus on their recovery without distractions, so personal pets are not allowed in treatment at Newport Academy. To access the benefits of connecting with animals—including lower blood pressure and heart rate, stress relief, and reduced symptoms of anxiety and depression—clients on many of our campuses can participate in Equine-Assisted Therapy with our horses, Lucy, Mia & Friends.

What are the sleeping arrangements like?

We offer comfortable gender-specific rooms with two beds, private bath, and all the amenities necessary to create a serene healing environment. Visit Our Campuses virtually or in person.

When I come to treatment, what should I bring with me?

Bring about 10 days’ worth of clothing that is seasonally appropriate. Bring comfortable clothes and workout clothes. We have laundry facilities in each of our houses, so you will be able to wash your clothes while you are here.

What will my average day be like?

The daily schedule at Newport Academy reflects our integrated approach to treatment, involving a wide range of modalities and experiences. On any given day, teens and young adults may participate in Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Music Therapy, Equine Therapy, Adventure Therapy, martial arts, yoga and meditation, and many other dynamic activities. In our residential program, teens also have ongoing opportunities to process their learning and inner growth in both individual and group therapy sessions. In addition, the daily schedule provides time for academic and life-skills work, and includes meals eaten family-style with peers and staff. Life in treatment can be challenging, but also incredibly fulfilling, inspiring, and joyful.

How often will I receive individual therapy?

As often as the treatment team feels is necessary—which could be once a day or a few times a week.

How will being in treatment impact my school attendance/school work?

While you are at Newport Academy, our credentialed teaching staff will confidentially work with your teachers at your home school to develop an Individualized Education Plan to meet your specific academic needs. Through the collaborative efforts of our team approach, you can keep current with your home school curriculum and excel academically.

Will I be asked to do excessive chores while in the program?

No. Your house will work together as a team, and daily chores will be split up among all residents.

Does Newport Academy accept insurance?

Yes. We work with most major insurance companies. Learn more about coverage and which plans we work with. Our Admissions team is well versed in all formats of coverage and available to you for any and all questions. Please don’t hesitate to contact us at 877-929-5105.

As a referent, who should I contact first?

The Newport Academy Outreach Team is always available. You can contact them at outreach@newportacademy.com.

What is the difference between teen inpatient and teen outpatient treatment?

While attending a teen outpatient program, your child is in programming during the day or afternoon, and is at home overnight and on weekends. In inpatient treatment, teens live on-site at a residential location while receiving treatment. Both residential treatment and the highest level of outpatient care (a Partial Hospitalization Program, or PHP) typically include an academic component. If your teen needs more than outpatient programming, we encourage you to learn more about our residential treatment and contact us to determine the best fit for your child.

What’s the difference between a PHP, an IOP, and outpatient services?

The main difference between Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and outpatient services is the amount of time your child spends in treatment. At the PHP day program level, adolescents attend all-day programming, five days a week. The IOP level is usually five afternoons a week, following the client’s attendance at their home school. Outpatient services refer to the lowest level of teen outpatient treatment, with programming provided fewer than five afternoons a week, depending on the client’s and family’s needs and goals.

What happens in outpatient therapy?

In a teen outpatient program, clients typically have a structured daily schedule that includes individual and group therapy sessions, experiential modalities, and time in the classroom focusing on academics and life skills. Depending on the day and the outpatient program location, teens may be tubing on a nearby river, doing yoga a ropes course, making art or music, doing community service with their peers, or participating in family programs that involve parents and siblings in the healing process.

Are teen therapy and outpatient adolescent mental health the same?

Teen outpatient treatment encompasses teen therapy and much more. A PHP, IOP, or outpatient services for your child will provide a wide range of therapeutic and academic experiences, while offering a stable and supportive community and addressing the entire family’s needs.

Call us

+1-714-798-9320 (int’l)

Email us

We’ll get back to you within 24 hours!

Visit the FAQ

Our most frequently asked questions
answered, at your fingertips.