Call us

866-367-8336
+1-714-288-0123 (int’l)

Email us

help@newportacademy.com
We’ll get back to you within 24 hours!

Visit the FAQ

Our most frequently asked questions
answered, at your fingertips.

Insurance Coverage

At Newport Academy, we know that treatment financing can make all the difference in receiving quality treatment. In addition, advisors and insurance companies sometimes push families towards low-cost, poor-quality treatment options. As a result, this sets young people up for exposure to negative and even traumatic experiences. Short-term thinking costs more in the long run, as families dedicate energy, time, and money to ameliorate symptoms without addressing underlying concerns. To support families in their effort to access quality adolescent treatment, Newport Academy accepts a wide range of insurance plans and provides financing options.

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Insurance Verification

If you’re interested in exploring the possibility of treatment at Newport Academy for your teen’s mental health, behavioral heath, or substance abuse issues, we can begin the insurance verification process immediately. Furthermore, we are happy to obtain your insurance policy information and seek verification on your behalf. You can also expedite this process by completing the insurance verification form. We will generally provide you with verification results within 24 hours.

Pre-Certification

The majority of insurance providers require pre-certification prior to entering the program. We will guide you through this process as well. Consequently, if your policy has this stipulation, we will provide you with support and direction on how best to proceed. Therefore, in this section, you will find insurance plans that we work with. If you don’t see your insurance provider on this list, that does not mean that we cannot work with them—it might simply mean that we have not worked with them previously. Also, some companies are open to entering into single case agreements, as are we.

We Accept All Major Insurance

Anthem Blue Cross of CA
Aetna
Optum
Cigna
Other BCBS
Blue Shield of CA
Horizon BCBS of NJ
BCBS of IL
Health Net
Other Blue Shield
CareFirst Blue Choice
Humana

Premera Blue Cross of WA
Empire BCBS (NY)
BCBS of TX
Independence Blue Cross (IBX) of PA
GHI
Excellus BCBS
BCBS of MA
EHP
BCBS of NC
Assurant Health
BCBS of FL
HMSA (BCBS of HI)

Regence BCBS
Harvard Pilgrim Healthcare
BCBS of ID
Bupa
BCBS of MD
GEHA
Lifewise
NYSHIP
Optima Health
Pacificare
UPMC
Writer¹s Guild

If you or a family member is interested in insurance verification, please give us a call or complete the online form. We’ll obtain your insurance policy information and contact your insurance provider to verify your benefits. This typically takes less than 24 hours. Once your benefits have been confirmed, one of our admissions counselors will contact you to review the details of your insurance plan’s coverage, including coverage benefit levels and in-network and out-of-network benefits for residential and partial hospitalization treatment.

Should you have any questions, please contact one of our admissions counselors at 866-367-8336, and we will walk you through this process.

Some insurance companies require pre-certification prior to your admission to Newport Academy. Pre-certification involves pre-approval from your insurance plan for specific services. Hence, our admissions counselors and our insurance authorization team will attempt to complete the pre-certification process for you. If your insurance policy states that you must notify them yourself, we will support you in this process.

At Newport Academy, we take great pride in the fact that we have a full-time, in-house team dedicated to supporting our families through the insurance coverage and financing process. In order to secure sufficient insurance coverage, we will most likely need to conduct a series of clinical reviews and any requested doctor-to-doctor calls with the insurance company. We will also file appeals for any denials and bill the insurance company directly. Our team of six insurance review experts assists families with this process on a daily basis. While other facilities charge for this service, we feel it is our responsibility to help you and your family receive the highest-quality treatment.

Call us

866-367-8336
+1-714-288-0123 (int’l)

Email us

help@newportacademy.com
We’ll get back to you within 24 hours!

Visit the FAQ

Our most frequently asked questions
answered, at your fingertips.

Summary
Review Date