99% of Newport families use insurance to cover the cost of care. We’ll help you do that, too.
We know that spending hours on hold or struggling to interpret confusing insurance language is the last thing you want to do right now. Leave it to us—we’ll contact your provider directly and advocate for the maximum coverage available. Our team of experts is dedicated to making treatment affordable, so young people and families don’t have to wait for the care they need.
Contact us today to verify your insurance, by filling out the form below. There’s no fee and no obligation.
Verify Your Insurance
All information is confidential.
Accessing treatment for your child is
the most important investment you’ll ever make.
Untreated teen mental health issues and co-occurring disorders don’t go away on their own—in fact, without support, symptoms can escalate and be life threatening. Let’s work together to make sure your child gets the care they need, as quickly and affordably as possible. We’ll guide you each step of the way.
Here’s how our Admissions experts verify your insurance and help you take the next steps:
- Discuss possible treatment options, such as outpatient or residential care
- Ask for your insurance details—be sure to have your card available for your call with our Admissions expert
- Determine whether your insurance is in-network or out of network with Newport Academy
- Decide on the best approach for maximizing coverage either way
- Make sure we have all the information we need to move forward
Newport Academy partners with a wide range of insurance providers—and we’re continually expanding those relationships to help more families access the care they need. With years of experience navigating both in-network and out-of-network coverage, we work hard to reduce the cost of treatment and ease the insurance process.
To get started, fill out the form above, and we’ll be in touch within 24–48 hours. Or call us at 855-404-9816 anytime.
And Many More
What insurance plans does Newport Academy accept?
Newport Academy works with numerous insurance plans, both in network and out of network. Our dedicated team will work directly with your insurance to obtain coverage for as much of your treatment cost as possible.
If we are not in network with your insurance company, we can work with them to pursue out-of-network benefits, or you can choose the private pay option.
Frequently Asked Questions
Here are some of the most common questions parents ask about insurance coverage for their child’s stay at Newport.
How much does Newport Academy cost?
The cost of Newport Academy covers a wide range of services and amenities, and price ranges vary for each of our levels of care. Learn more about how much Newport Academy costs.
How much will I have to pay out of pocket?
That depends on your policy. Our dedicated team will negotiate directly with your insurance company to ensure you receive the maximum available coverage for your treatment costs.
If Newport isn’t in-network with my insurance, can my child’s treatment still be covered?
If we are not in network with your insurance company, we can work with them to pursue out-of-network benefits, or you can choose the private pay option. Contact us today at 855-404-9816 to get started by verifying your insurance.
Do you take Medicaid?
Newport accepts public insurance, such as Medicaid, only in limited locations and situations. If we can’t work with your public insurance, we’ll offer you ways to find treatment that’s covered by your policy.
How many days of treatment will insurance pay for?
That depends on your child’s diagnosis, their treatment plan, and the progress they have made toward their goals. Our team will determine the appropriate length of stay for your child, and negotiate with your insurance company to help you get maximum benefits for whatever length of stay is most beneficial.
What is the private pay option?
Some families choose a private pay option, which means that they cover all treatment costs without using insurance. Private pay is a viable option for those who are able to use their own resources. Treatment ultimately saves time and money, while enhancing quality of life and peace of mind.
When you call, our dedicated Admissions team can answer all these questions and more, according to your specific situation and insurance options.
Call us anytime at 855-404-9816
Dialing from outside the US? Call +1-714-798-9320
Insurance Terms
Insurance Verification
If you’re interested in exploring the possibility of treatment at Newport Academy for your child’s mental health, behavioral health, or substance use issues, we can begin the insurance verification process immediately. Furthermore, we are happy to obtain your insurance policy information and seek verification on your behalf. You can also expedite this process by completing the insurance verification form. There is no obligation to either Newport Academy or to your insurance provider. We will generally get back to you with verification results and a comprehensive assessment of your insurance benefits coverage within 24 hours.
Pre-Certification
The majority of insurance providers require pre-certification, or authorization, prior to entering the program and continuously throughout treatment. We will guide you through this process as well. Consequently, if your policy has this stipulation, we will provide you with support and direction on how best to proceed. If you don’t see your insurance provider in the list above, please reach out to our team, who can work with you to determine your insurance coverage.
Clinical Review and Insurance Substantiation
At Newport Academy, we take great pride in the fact that we have a full-time, in-house team dedicated to supporting our families through the process of obtaining insurance coverage for mental healthcare. In order to secure sufficient insurance coverage, we will most likely need to conduct a series of clinical reviews and any requested doctor-to-doctor calls with the insurance company. These reviews take place every two to 14 days, depending on the individual’s specific case and insurance company. We will also file appeals for any denials and bill the insurance company directly. Our team of insurance review experts assists families with this process on an ongoing basis. While other facilities charge for this service, we feel it is our responsibility to help you and your family receive the highest-quality treatment.
Allowed Amount
The allowed amount is the daily rate that the insurance company feels is appropriate for the services rendered. The allowed amount may be exactly what you are invoiced for services, or it may be less. It is important to note that, for out-of-network services, the insurance coverage amount percentage applies to the allowed amount, and is not necessarily reflective of invoiced amounts or cost of services rendered.
Deductible
Your deductible is an annual amount that you must pay before insurance will begin to cover your expenses. Typically, once the deductible has been satisfied for the year, your insurance policy will start to cover a percentage of the total treatment costs, called the coverage amount.
Coinsurance
Coinsurance is the percentage of treatment costs, after the deductible, that your insurance policy will not cover. You are responsible for this amount.
Maximum Out of Pocket (MOOP)
The MOOP is a limit on your policy set by your insurance company. Once the total amount of coinsurance paid equals the MOOP, the insurance policy typically covers 100 percent of the “allowed amount.” Sometimes, the deductible applies toward the MOOP, which can help you meet that limit faster.
Copay
A copay is a regular fixed cost that you pay for certain services. For example, many people pay a small copay each time they visit a doctor. This contributes to your overall plan and is part of your cost agreement with the insurance company. Some insurance plans do not require copays.
Primary Insurance Subscriber
This is the person whose name is on the insurance card.
Premium
A premium is the amount that people pay at regular intervals to their insurance companies for their coverage. This is the individual’s contribution to their policy, and in some cases, employers may also contribute to the premium. Premiums are determined by what kind of coverage a person has, such as an HMO or PPO plan.
Out-of-Pocket Expenses
Your out-of-pocket cost is the amount of money you must pay each time you visit a doctor or receive inpatient, outpatient, or other therapeutic treatments. These costs are usually due at the time treatment begins, but you may also be able to pay them a little at a time with payment plans. Out-of-pocket expenses include deductibles, copays, and co-insurance.
Insurance Plan Types
Newport Academy has successfully worked with behavioral healthcare insurance plans both In-Network and out of network. Plan types that typically offer out-of-network benefits are Preferred Provider Organization (PPO) and Point-of-Service (POS) plans. Plan types that typically don’t offer out-of-network benefits are Health Maintenance Organization (HMO) and Exclusive Provider Organization (EPO) plans. The bottom line: We pride ourselves on being able to work with them all, to help teens and their families receive the best treatment possible, as quickly as possible.
Policy Effective Date
This is the date your insurance company begins to help pay for your healthcare costs. You must enroll in a health insurance plan either during the open enrollment period, usually offered for a set amount of time once a year, or during a “special enrollment period.” Special enrollment periods begin after a qualifying event, such as marriage, the start of a new job, the birth of a baby, or the loss of healthcare coverage, and usually last for about 90 days. Your policy effective date is determined after you’ve enrolled, and usually falls a few weeks or months after your initial enrollment date.
Managed Care
This blanket term is used to describe the primary system through which healthcare services are provided in the United States. An insurance company directs—i.e., manages—the way you receive treatment, from regular checkups to accidents to major illnesses. Managed Care Organizations (MCOs) include the doctors, hospitals, laboratories, and clinics that make up your network.
Coverage Amount
The coverage amount is the percentage of treatment costs, after the deductible, that your policy will cover using behavioral healthcare insurance.
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