Information Concerning
COVID-19

If you are a parent with a child in our care, please check the Parent App for updates from our team.

If you have clients in our care, please refer to the email updates we are sending, and call your family therapist or our Admissions team with any questions.

The COVID-19 pandemic is a rapidly evolving and unprecedented health crisis. In accordance with the latest CDC guidelines and recommendations of local public health agencies, Newport Academy is taking every precaution to keep our clients, families, and staff safe during this uncertain time. As leaders in mental healthcare, we will make every effort to avoid inciting unnecessary panic or anxiety among our clients and families, but will take every measure to protect them – and our employees – during this dynamic situation. 

Newport continues to update our response protocols per official recommendations and with consult from outside medical experts, and has taken the following actions:

  • Instituted a revised screening process for admissions that includes questions about recent fevers, travel overseas, and family members’ risks to reduce the possibility of introduction of the virus into the treatment environment. Anyone deemed a risk to our clients or staff and unwilling to self-quarantine for 14 days will not be allowed on campus.
  • Assembled a nationwide COVID-19 task force made up of Newport leadership that meets daily to assess any updated CDC guidelines and ensure they are implemented at each location, revising our response protocol as needed.
  • Developed specific health and safety protocols for any current RTC residents presenting with flu-like symptoms, including emergency quarantine protocol.
  • Temporarily moved PHP/IOP programming to virtual platforms.
  • Implemented mandatory training for every employee on handwashing and hand sanitization, and strict employee and client compliance with washing/sanitizing hands thoroughly and often.
  • Dispersed flu/COVID-19 prevention information and made personal protective equipment (PPE) available on-site.
  • Instructed staff to stay home if they are sick pursuant to CDC recommendations.
  • Increased sanitization of equipment and areas.
  • Conducted a readiness assessment and follow-up assessments at each site to ensure that we are prepared with the proper provisions should a mandatory quarantine be issued.
  • Temporarily suspended family visitations, offering virtual family therapy and Family Weekends instead.
  • Instituted health screenings for employees at the beginning of each shift.
  • Communicated the above to employees and families.

This is an emerging and rapidly evolving situation. Newport Academy has implemented practices pursuant to CDC guidelines for minimizing risk and is closely monitoring the situation within our sites and more broadly. Our clients’ safety is our top priority and we will continue to assess this situation and provide updates.

We’ve provided tips for our community to support mental health during isolation and quarantine.

For how to discuss COVID-19 with your family, please visit the CDC’s website on tips for talking to your kids.