Cigna Mental Health and Substance
Abuse Treatment Insurance

Cigna Therapy Coverage and Treatment

Many PPO insurance plans cover treatment at Newport Academy

Cigna is one of the leading healthcare companies in the United States—providing comprehensive insurance plans and services to more than 38 million customers. The Cigna rehab provider network includes:

1.2 Million

Healthcare Specialists



Doctors & Specialists


38 Million



At Newport Academy, we are passionate about the world-class treatment services we provide to individuals struggling with teen depression, teen anxiety, eating disorders, trauma, and teenage substance abuse.

Now, more families than ever before will have access to the exceptional clinical leadership and positive outcomes that set Newport Academy apart as the leader in providing comprehensive treatment services to youth in the United States.

Many Cigna plan participants choose to use their health insurance benefits to pay for inpatient rehab or residential treatment, outpatient programming or IOP (Intensive Outpatient Programs), or what Cigna terms as Cigna therapy coverage. But the amount of coverage available will vary based on the policy and the location, as well as the type of care, the level of care, and the duration of care.

Cigna Behavioral Health

Cigna behavioral health insurance includes coverage options for mental health, behavioral health, and a range of Cigna residential treatment centers. However, in many cases, pre- certification or pre-authorization is required. Consequently, if your policy has this stipulation, our dedicated team of utilization review specialists will guide you through the process of obtaining pre-certification or pre-authorization.

If you don’t see your insurance provider listed below, that does not mean that we cannot work with them—it might simply mean that we have not worked with them previously. Also, some companies are open to entering into Single Case Agreements, as are we. A Single Case Agreement is when a provider, such as Newport Academy, works out a special contract so that out-of-network providers can work with your insurance company on an in-network basis.

Cigna Mental Health

Treatment for qualifying mental health disorders, as well as teen substance abuse, is typically offered on an inpatient or outpatient basis. CignaCigna inpatient rehab and outpatient treatment plans can cover both of these options. Insurance coverage for mental health and alcohol rehab will vary from policy to policy, but most Cigna policies provide coverage for addiction treatment through a variety of in-network or out-of-network rehab or treatment centers.

Frequently Asked Questions

How can I verify my Cigna health insurance benefits?

Our top priority is to ensure premium and comprehensive treatment for your loved one and family. As a result, our team of dedicated utilization review specialists has created a streamlined process that only takes a few minutes. The quickest way to verify whether your Cigna health insurance plan will cover treatment at Newport Academy is by giving our team a call 24/7 at 855-404-9816, or by completing our insurance verification form. To confirm your medical insurance benefits, you will need to have the following information on hand:

How much does it cost to verify my benefits and begin the admissions process at Newport Academy?

There is no cost. It is completely free to verify your Cigna mental health and substance abuse treatment insurance benefits and initiate the admissions process at Newport Academy. As part of our mission to find you and your family the most premium and comprehensive level of care, we assume the responsibility to confirm your coverage and to begin the screening process at zero cost to you.

Who else will be notified when I verify my Cigna insurance benefits?

The insurance verification process at Newport Academy is completely confidential, so this conversation is between Newport Academy, Cigna, and you. Additionally, any personal information you provide on the phone or via our website at will remain 100 percent confidential.

Do I have to commit to treatment at Newport Academy if I complete an insurance benefits verification?

No, there is no obligation to enroll in mental health treatment or teen rehab services at Newport Academy, even if we complete an insurance benefits verification on your behalf in which Cigna residential treatment centers insurance coverage is rewarded.

We Are Here to Help

We are here for you and understand that combing through the coverage details of your Cigna behavioral health providers insurance policy can be challenging, time consuming, and intimidating. Fortunately, you don’t have to do it alone. At Newport Academy, our dedicated team of utilization review specialists is here to ensure that as much as possible of your teen’s or young adult’s treatment is covered by insurance.

Once we determine the appropriate level of care for your loved one, we will quickly verify your insurance benefits and have an open and honest conversation with you about the cost of treatment at Newport Academy based on your teen or young adult’s custom-tailored treatment plan and your Cigna coverage options.

If during the initial screening and insurance verification process, we find that our mental health and substance abuse treatment programs will not adequately meet your needs, we will provide recommendations for the highest quality treatment alternative.

Insurance Verification Form

If you have medical insurance through Cigna, mental health or substance abuse treatment may be covered as part of your plan. The easiest way to verify your insurance benefits is by calling us 24/7 at 855-404-9816 or by filling out our secure and confidential insurance verification form. Our dedicated team of utilization review specialists is on hand to ensure that as much of your teen’s or young adult’s treatment as possible is covered by insurance. We are here for you and your family every step of the way.

Get started - Call us at 877-929-5105Call us at 855-404-9816
or if dialing from outside the US, +1-714-798-9320

We Accept All Major Insurance and 100% of Our Services are Covered by Rehab Insurance